Return & Refund Policy

REFUNDS AND RETURNS

Except as set forth below, we agree to refund any product you are not completely happy with when you return it to us within 1 month of the date of the Shipment Confirmation, unless a longer period of time is specified in writing at the time of purchase, Order Confirmation or Shipment Confirmation, in accordance with the terms set forth herein. You shall receive a full refund of the price paid for the products in accordance with our Returns Policy (see below). Refunds will be credited to your original method of payment.

Your right to a refund only applies to product(s) that are returned in the same condition as you received them. You must also include all of the products' instructions, documents and wrappings. Any product which is damaged or not in the same condition as you received it will not be refunded. You should therefore take reasonable care of the product(s) while they are in your possession and, when possible, retain the original boxes for the return of the product(s).

You will not have any right to cancel a Contract for the supply of any of the following products:

  1. Customized products;
  2. Music CDs/DVDs, whose original wrapping has been removed; or
  3. Pierced jewelry, underwear, lingerie or swimwear if the hygiene seal has been removed, or cosmetic products if they have been used or the hygiene seal has been broken, unless they are of unsatisfactory quality or unfit for purpose.

Returns and refunds of gift cards, shall be governed by the Gift Card Terms relating to gift cards which may be found at: Gift Card Conditions.

General policy: If you wish to receive a refund within the period specified above, you can make a return by giving the products to the Courier arranged by us within 1 month of the date of the Shipment Confirmation, unless a longer period of time is specified in writing at the time of purchase, Order Confirmation, or Shipment Confirmation. All return options will involve additional cost to you. You should send the product in the same package received by following the directions above.

 Please include with the product being returned all original boxes, instructions, documents, and wrappings. After reviewing the product, we will let you know whether or not you have a right to a refund. We will process your refund as soon as possible and in any case; within 1 month of the date the returned goods have been received by us. We will refund any money received from you using the same method used to make payment. If your card expires before we process your refund please contact our customer service team with your order number, zip code, and new card details. For security reasons, we cannot accept this information via email.

Products which are not in the same condition as they were at the time of delivery or which have been used beyond the mere opening of the package shall not be exchanged or refunded.

Return of gift cards shall be governed by the Gift Card Terms pertaining to gift cards which may be found at: Gift Card Conditions.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

 

 

 

Size Chart

 

 

 

Bras Sizes
Size Underbust Chest
EU 70C | US 32C 68-72 cm 86-88 cm
EU 70D | US 32D 68-72 cm 88-90 cm
EU 70E | US 32E 68-72 cm 90-92 cm
EU 70F | US 32F 68-72 cm 92-94 cm
EU 70G | US 32G 68-72 cm 94-96 cm
EU 75C | US 34C 73-77 cm 91-93 cm
EU 75D | US 34D 73-77 cm 93-95 cm
EU 75E | US 34E 73-77 cm 95-97 cm
EU 75F | US 34F 73-77 cm 97-99 cm
EU 75G | US 34G 73-77 cm 99-101 cm
EU 75H | US 34H 73-77 cm 101-103 cm
EU 75I | US 34I 73-77 cm 103-105 cm
EU 80C | US 36C 78-82 cm 96-98 cm
EU 80D | US 36D 78-82 cm 98-100 cm
EU 80E | US 36E 78-82 cm 100-102 cm
EU 80F | US 36F 78-82 cm 102-104 cm
EU 80G | US 36G 78-82 cm 104-106 cm
EU 80H | US 36H 78-82 cm 106-108 cm
EU 85C | US 38C 83-87 cm 101-103 cm
EU 85D | US 38D 83-87 cm 103-105 cm
EU 85E | US 38E 83-87 cm 105-107 cm
EU 85F | US 38F 83-87 cm 107-109 cm
EU 85G | US 38G 83-87 cm 109-111 cm
EU 90C | US 40C 88-92 cm 106-108 cm
EU 90D | US 40D 88-92 cm 108-110 cm
EU 90E | US 40E 88-92 cm 110-112 cm
EU 90F | US 40F 88-92 cm 112-114 cm
EU 95C | US 42C 93-97 cm 111-113 cm
EU 95D | US 42D 93-97 cm 113-115 cm
EU 95E | US 42E 93-97 cm 115-117 cm
Dresses
Size Hips Chest Waist
EU 34 | US 2 90 cm 84 cm 66 cm
EU 36 | US 4 94 cm 88 cm 70 cm
EU 38 | US 6 98 cm 92 cm 74 cm
EU 40 | US 8 102 cm 96 cm 78 cm
EU 42 | US 10 104-108 cm 96-100 cm 78-82 cm
EU 44 | US 12 108-112 cm 100-104 cm 82-86 cm
Day Dress Sizes
Size Lenght Hips Chest Waist
EU L | US 8 81 cm 96 cm 98 cm 88 cm
EU M | US 6 80.5 cm 92 cm 94 cm 84 cm
EU S | US 4 80 cm 88 cm 90 cm 80 cm
EU XL | US 10 81.5 cm 100 cm 102 cm 92 cm
EU XXL | US 12 82 cm 104 cm 106 cm 96 cm
Blouses
Size Chest
EU L | US 8 100-104 cm
EU M | US 6 92-96 cm
EU S | US 4 84-88 cm
EU XL | US 10 108-112 cm
T-Shirts & Singlets
Size Chest
EU 36 | US 4 84-88 cm
EU 38 | US 6 88-92 cm
EU 40 | US 8 92-96 cm
EU 42 | US 10 96-100 cm
Leggings
Size Hips width
EU L | US 8 100-108 cm
EU M | US 6 92-100 cm
EU S | US 4 84-92 cm
Tracksuit & Sports Pants
Size Lenght Hips width Waist width
EU L | US 8 93 cm 108 cm 88 cm
EU M | US 6 93 cm 104 cm 84 cm
EU S | US 4 93 cm 100 cm 80 cm
EU XL | US 10 93 cm 112 cm 92 cm
Trousers
Size Lenght Hips width Waist width
EU L | US 8 107 cm 100 cm 78 cm
EU M | US 6 107 cm 96 cm 74 cm
EU S | US 4 107 cm 92 cm 70 cm
EU XL | US 10 107 cm 104 cm 82 cm
Casual Pants
Size Hips width Waist width
EU L | US 8 99-102 cm 74-77 cm
EU M | US 6 96-98 cm 70-73 cm
EU S | US 4 92-95 cm 66-69 cm
EU XL | US 10 103-106 cm 78-81 cm
Crop Pants & Shorts
Size Hips width Waist width
EU 36 | US 4 92-96 cm 66-70 cm
EU 38 | US 6 96-100 cm 70-74 cm
EU 40 | US 8 100-104 cm 74-78 cm
EU 42 | US 10 104-108 cm 78-82 cm
Pyjamas
Size Hips Chest
EU L | US 8 102 cm 96 cm
EU M | US 6 98 cm 92 cm
EU S | US 4 94 cm 88 cm
EU XL | US 10 106 cm 100 cm
EU XXL | US 12 110 cm 104 cm
Bathrobes
Size Hips Chest
EU L | US 8 102-106 cm 96-100 cm
EU M | US 6 98-102 cm 92-96 cm
EU S | US 4 90-94 cm 84-90 cm
EU XL | US 10 108-114 cm 102-106 cm
Swimsuit Two Pieces
Size Hips Underbust Chest
EU L | US 8 98 cm 74-79 cm 88-90 cm
EU M | US 6 94 cm 71-76 cm 85-87 cm
EU S | US 4 90 cm 68-73 cm 82-84 cm
EU XL | US 10 102 cm 77-82 cm 91-92 cm
EU XXL | US 12 106 cm 80-85 cm 93-94 cm
Swimsuit One Piece
Size Hips Chest Waist
EU 36 | US 4 88 cm 86 cm 64 cm
EU 38 | US 6 92 cm 92 cm 68 cm
EU 40 | US 8 96 cm 96 cm 72 cm
EU 42 | US 10 102 cm 100 cm 76 cm
Skirts
Size Hips Chest Waist
L 99-102 cm 93-96 cm 74-77 cm
M 96-98 cm 89-92 cm 70-73 cm
S 92-95 cm 85-88 cm 66-69 cm
XL 103-106 cm 97-100 cm 78-81 cm